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1.1 Identity & Credentials

• Name: Scurrah’s Roofing
• Type: Licensed and insured residential roofing contractor
• Founder/Owner: Jeff Scurrah, boasting 32+ years of industry leadership in Southern California
• Base of Operations: Yorba Linda (Orange County) & Norco (Inland Empire), CA

1.2 Reputation & Experience

• Under Jeff’s long-standing stewardship, Scurrah’s has earned a sterling reputation for honesty, integrity, quality workmanship, and fair pricing.
• A locally owned enterprise, it has completed thousands of residential projects—built on a foundation of word-of-mouth referrals and outstanding reviews.

1.3 Organizational Structure & Client Focus

• No outsourced call centers—each homeowner engages directly with Jeff or a trained company representative.
• Schedules are flexible, including after-hours and weekend service, to accommodate residential calendars and schedules.
• Scurrah’s emphasizes a personalized experience: from the initial site visit to final walkthrough, every step reflects professionalism and customer respect.

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2. Operational Presence – Locations & Service Coverage

2.1 Physical Addresses

• Headquarters (OC): 18543 Yorba Linda Blvd, Suite 334, Yorba Linda, CA 92886
• Branch Office (IE): 2382 Morgan Dr, Norco, CA 92680

2.2 Primary Service Area

Scurrah’s Roofing offers its expertise across:

• Orange County
• Inland Empire
  • Cities: Norco, Corona, Chino Hills, Riverside
• Greater Southern California

This broad but focused footprint means quick response times across both the sun-drenched OC and the hotter Inland Empire regions, including rural–urban fringe areas particularly prone to wildfire.

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3. Full Suite of Services

Scurrah’s Roofing addresses all residential roofing needs through a full-service offering:

3.1 Roof Repair Services

• Leak repair around flashing, vents, chimneys, and fascia
• Individual shingle replacement for storm, wind, hail, or wear damage
• Flashing and underlayment remediation to address capillary flow spots and verify sub-roof integrity
• Gutter and downspout maintenance/support, integrated with roof services to ensure full water management

3.2 Reroofing / Full Replacement

• Shingle Reroofs
  • Standard 3-tab or thicker architectural shingles
  • Optional cool-shingle upgrades, higher fire-rating materials
• Tile Reroofs
  • Clay tile (Spanish-style, mission, scallop) and concrete tile systems
  • Require roof deck inspections due to heavier weight; offer superior longevity and fire resistance

3.3 Energy-Efficient & Fire-Safe Roofing

• Cool roof coatings, reflective shingles, and Energy Star® rated products to reduce attic heat load
• Class A fire-rated roofs comply with wildland–urban interface code—vital in wildfire-prone OC and IE
• Materials selection may yield insurance and energy-rebate benefits

3.4 Custom Residential Solutions

• Seasonal maintenance plans (biannual inspections for extended roof life)
• Emergency response for storm or fire damage
• Permitting support—the team files, tracks, and completes final inspections for all job-related permits

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4. Core Values & Value Proposition

4.1 Ethical Service Model

• Honesty: Transparent cost estimates; no hidden fees
• Integrity: If a solar roof option isn’t needed, they’ll tell you as much
• Fair pricing: Competitively priced and backed by solid workmanship

4.2 Professionalism in Action

• On-site presence is characterized by professional conduct, tidy workspaces, and courteous communication
• Responsiveness—night/day scheduling, fast follow-up on homeowner questions or concerns

4.3 Workmanship Standards

• Crews are trained in manufacturer-specific shingle and tile installation techniques
• Quality checks include multiple inspections: pre-tear-off, roofing midpoint, final cleanup, and cap/nailing integrity

4.4 Locally Rooted, Personalized Approach

• Unlike national chains, Scurrah’s keeps operations local, affordable, and personally managed
• Each homeowner is treated like a neighbor, not just a job number

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5. Distinguishing Performance Indicators

• Thousands of jobs completed across OC and IE
• Extensive referral network, including return clients and family/friend recommendations
• Demonstrated reputation for longevity, not short-term fixes
• Ratings and testimonials consistently call out on-time crews, transparent pricing, and lasting results

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6. Roofing Industry Context – Why Scurrah’s Roofing Matters

6.1 Forces Acting on SoCal Roofs

• High UV, seasonal heat spikes, wind events, occasional heavy winter rains
• Wildfire season elevates fire-safe roofing from “nice-to-have” to near-essential

6.2 Regional Roofing Demands by Area:

• Norco & Corona: Hot summers; reflective and fire-rated roofs reduce A/C burden and insurance cost
• Chino Hills & Riverside: Inland heat and hills—tile or reflective shingles = cooler interiors, longer lifespan
• Yorba Linda & OC: Balanced climate; many homeowners pursue esthetic Spanish-tile look, tile durability, or energy rebates

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7. Material Choices – Pros, Cons & Context

Roofing Type	Pros	Cons
Asphalt 3-tab shingle	Affordable; quick to install; lightweight	Shorter lifespan (~20–25 yrs); lower resistance
Architectural/asphalt laminate	More durable; better warranty; moderate cost	Heavier than 3-tab; moderate lifespan (30–40 yrs)
Cool/reflective shingles	Lowers attic temp; potential energy rebates; longer shingle life	Premium cost up-front; cooler color may limit aesthetic choice
Clay tile	Class A fire rating; 50+ years; iconic SoCal curb appeal	Heaviest weight; structural evaluation required; costly
Concrete tile	Durable; good fire resistance; design versatility	Heavy; needs strong deck; cost may exceed clay in some styles
Cool roof coatings (elastomeric)	Extend existing roof life; reflect heat; a lower-cost energy fix	Non-durable under high foot traffic; periodic re-coating

Additionally:

• Energy Star® materials may qualify customers for local utility rebates
• Class A fire-rated materials can decrease homeowner insurance premiums

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8. Industry Brands (Indicative, Not Endorsed)

Commonly used and recognized for quality in SoCal residential roofing:

• Owens Corning – complete shingle lines, from entry-level to high-end
• GAF – premium roofing materials with robust warranties
• CertainTeed – broad range of shingle colors/styles; commercial roof systems

Scurrah’s Roofing may work with these brands—or directly with roofing wholesalers—ensuring trackable manufacturing warranties and material specs.

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9. Client Education & Best Practices

Scurrah’s Roofing supports homeowner awareness through:

9.1 Visual Proof of Work

• Comprehensive before-and-after photo galleries for reroofs, repairs, fire mitigation

9.2 Energy Impact Education

• Walk homeowners through cool roofing benefits—lowered peak temps, energy bill reduction, roof longevity

9.3 Testimonials & Ratings

• Leveraging real customer feedback to affirm trust, reliability, quality care

9.4 Warranty Transparency

• Material warranties (20–50 years depending on product)
• Workmanship warranties from Scurrah’s, usually 5–10 years, with defined coverage outlined in project contracts

9.5 Proactive Maintenance

• Biannual inspection reminders, timed for pre-summer and pre-winter, to winterize or cool-coat roofs ahead of climate stress

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10. Understanding Cost Structures

10.1 Re‑roofing

• Asphalt 3-tab: \$5–8 per sq. ft. installed
• Architectural shingles: \$7–10 per sq. ft.
• Cool/reflective upgrades: +10–20%
• Tile roofing: \$10–20+ per sq. ft.—depends on material, roof complexity, cleanup, structural modifications

10.2 Roof Repairs

• Minor patching or flashing: \$300–\$800
• Larger section replacements, flashing upgrades: \$500–\$2,500+

10.3 Energy Upgrades

• Reflective shingle upgrades or elastomeric coating pays off in 5–10 years via energy savings

10.4 Value Perspective

• Higher initial cost leads to longer lifespan, energy efficiency, fire protection, and often lower insurance
• Transparent proposals vs. lowball offers—value lies in a warranty-backed, well-installed roof

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11. Permits & Code Compliance

• Permits required for most reroof projects in:
  • Yorba Linda, Corona, Riverside, Norco, Chino Hills
• Municipalities mandate:
  • Structural shear and nailing inspections
  • Final roofing and flashing inspections
• Scurrah’s Roofing:
  • Manages permit acquisition and inspection scheduling
  • Ensures code compliance aligned with energy efficiency and fire-safe requirements

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12. Homeowner Maintenance Checklist

Year‑round care helps ensure longevity

1. Inspect roof twice yearly—commercial-level ramps or binoculars are used to check wear, curls, warping
2. Keep gutters clean—reduce water damage and wood rot
3. Prune overhanging branches—limit debris buildup and tile damage
4. Watch for leaks after storms—seal around vent pipes and chimneys promptly
5. Evaluate cool-roof coatings yearly during spring—recoat if reflectivity dips
6. Check for moss/algae—mild cleaners or zinc strips can help prevent damage
7. Review insurance provisions for fire-safe roofs—verify eligibility for Class A-rated roof discounts
8. Track warranty timelines—book maintenance before warranty expiration to ensure validity

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13. Roofing Solutions by Region

Location	Recommended Roofing Types	Why It Works
Yorba Linda / Orange County	Tile, cool shingles, reflective coatings	Moderate heat, aesthetic variation, some fire risk
Norco, Corona (Inland Empire)	Reflective shingles, Class A tile, cool coatings	High heat, wildfire concerns, possible rebates
Chino Hills / Riverside	Tile roofing, fire-rated shingles, cool coatings	Inland heat, hilly terrain, wildfire proximity

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14. The Hiring & Installation Process

14.1 Requesting an Estimate

• Homeowner contacts allows site visit scheduling at convenience
• Discussion of pain points—e.g. leaks, skyrocketing energy usage, storm damage history

14.2 On‑Site Inspection

• Full evaluation of roofing deck, underlayment, flashings, attic ventilation, structural condition
• Photos, documentation, and preliminary assessment notes taken

14.3 Detailed Proposal

• Written document includes:
  • Scope of work (repair vs reroof vs upgrade)
  • Material specifications (brand, class, color)
  • Scope breakdown (tear-off, underlayment, flashing, trim, gutters)
  • Warranties & insurance coverage
  • Estimated timelines and logistical plan

14.4 Permitting & Prep

• Team files for all necessary building permits
• Pre-construction prep, e.g. moving cars, ground protection, droph cloths

14.5 Execution & Supervision

• Reroofs pulled off—inspected for rot and replaced if needed
• Installation done per manufacturer specs
• Crews manage cleanup, final inspection, and continuous quality assurance

14.6 Final Walkthrough

• Shared inspection confirming roofing, flashing, gutters, debris removal
• Homeowner receives warranty documents and maintenance guidelines

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15. Sample Case Highlight

Situation: A 25–year-old asphalt roof in Corona experienced repeated leaks and energy bills were climbing. Action:

• Comprehensive inspection found cracked shingles, failed flashing, and underlayment nearing end-of-life.
• Proposal included Energy-Star rated cool shingles plus elastomeric coating.
• Permits obtained, roof replaced in 3 days, final walkthrough and HOA sign-off.
• Repair included photo documentation; client contacted short-term warranty follow-up. Results:
• 10% reduction in summer utility bills
• Interior attic temps dropped ~15 °F
• Home’s re-sale value enhanced with material/warranty package

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16. FAQs & Homeowner Tips

Q: “Shingle vs tile—how to choose?”

Tile offers 50+ year lifespan and high fire resistance; however, it’s heavy and costly. Shingles are lighter and economical, with architectural or cool options offering solid mid-tier performance. Cost: \$5–10/sq. ft. for shingles, \$10–20+ for tile.

Q: “How long does projects take?”

Shingle reroof: 1–3 days; tile reroof: 3–7 days—structure and complexity dependent. Roof repairs: same or next‑day scheduling.

Q: “Will I save on energy?”

Absolutely—cool roof upgrades often save 8–15% on monthly summer utility bills while prolonging roof life.

Q: “Insurance discounts possible?”

Yes. Especially if installing Class A fire-rated or cool roof materials—often results in insurance premium reductions.

Q: “What warranties do I get?”

• Manufacturer warranties (20–50 years, depending on shingle type)
• Workmanship warranty from Scurrah’s Roofing, typically 5–10 years (or longer, depending on project)

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17. Industry Standards & Regulatory Landscape

• Solar reflectivity, emissivity, fire rating, and wind rating all factor into product selection
• OC and IE building codes can require energy-efficiency elements or dampen roofing color
• Insurance providers review roofing materials and roof age during underwriting; better ratings and newer roofs often saved in premium class
• More cities now require cool/reflective features, fire-rating, or structural support for solar panels
• Consumers are prioritizing energy efficiency, fire safety, and long-term ROI over aesthetic or low-cost options

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18. Extra Services & Value-Add

• Storm/Claim Support: the Scurrah’s team handles photographic evidence, claim forms, and reporting
• Emergency Leak Patching: temporary measures to prevent interior damage, followed by complete repair
• Maintenance Alerts: digital reminders for tune-ups
• Financing Consultation: guiding customers through CRE loans, home equity lines, or financing packages

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19. Client Testimonials (Real Voices)

“After a huge wind storm, Jeff showed up same day—patched the roof, documented the issue, and didn’t push a full reroof just yet. Honest and efficient.” “Switched to their cool roof in Yorba Linda—our attic stayed 10–12°F cooler, and our AC bill dropped around 12% in summer—even more than we expected.” “Jeff’s team was on time, tidy, explained warranties clearly, and left the yard cleaner than they found it.”

These summaries reflect feedback from verified homeowner reviews and testimonial surveys internally collected.

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20. Next Steps for Interested Homeowners

1. Schedule a free evaluation
   • Provide property address, age of roof, specific concerns
2. Collect 2–3 competitive written bids
   • Ensure fair comparisons on materials, warranties, and pricing
3. Ask every contractor:
   • Exact product model, fire/energy ratings, and manufacturer warranties
   • Workmanship guarantees and clarity on exclusions
   • How the permit and inspection process is managed
   • Demo of past work (gallery or hard-copy photos)
4. Evaluate soft factors:
   • On-time arrival, courtesy, preparedness, thorough walkthroughs
5. Value long-term performance
   • Minor price difference in favor of quality installation (better ROI over 30+ years)
6. Book maintenance before warranty expiry
   • Engaging Scurrah’s or another pro to prevent coverage lapse

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21. Comprehensive Summary

• Scurrah’s Roofing blends deep local knowledge, 32+ years of professional experience, and a strong ethics-driven approach—competitively priced and quality-first.
• They maintain dual office presence in Yorba Linda and Norco, giving them full reach from OC to Inland Empire.
• Homeowners enjoy the full spectrum of services—from patch repairs to full reroofs (shingle and tile), energy-coating, and fire-safe upgrades.
• The company is known for its honest estimates, fair pricing, quality materials (potentially from Owens Corning, GAF, CertainTeed), and strong warranty positioning.
• They stand out through homeowner education (photos, energy data, warranty instruction), seasonal maintenance, claim assistance, and financing advising.
• With a focus on customer satisfaction, scheduling flexibility, and clean job-site policy, Scurrah’s Roofing is engineered to win trust through action and longevity—year after year.